Trade Customers: Please contact us on 01732 851523, or send us an email on firstname.lastname@example.org We would love to hear from you.
Placing an order:
Please contact us via email or via our telephone number 01732 851523,
How to pay for your order. Trade Customers:
After our initial conversation, we are able to then proceed with setting up a trade account. Meanwhile, before such a time as an account is in place and set up, we ask customers to pay us by cash visa/debit cards including Visa, MasterCard, American Express. Should you wish to pay by phone, please call 01732 851523. Calls from UK landlines and mobiles are charged at basic rate.
Where do we deliver?
We currently supply throughout south east England including London.
Buying from us: If we are unable to deliver to you, or have to deliver late for reasons beyond our control, e.g. adverse weather conditions, strike actions, vehicle breakdowns, traffic congestion etc, we cannot accept liability for any inconvenient that this causes.
Products we supply: NV Foods Ltd supplies products made in the UK, some of them contain allergens, including WHEAT, BARLEY, MILK, SOYA, NUTS, CELERY, FISH, SULPHITES.
Receiving your order: We are committed to ensuring your order reaches you in good condition. You must check the products at the time of delivery, this is finalising of the order (the contract). If you have any issues, please inform the driver, or contact us on 01732 851523.
Returns: We very much hope that you will be entirely happy with your order. As we supply food which is classed as 'perishable goods', we are not able to accept returns unless a product is deemed to be 'faulty'. If you have any issues, please contact us.
Keeping in touch. We can keep you up to date with any offers we have, if you'd like to join our mailing list. You can unsubscribe at any time to no longer receive our emails.
Our Company. Salcombe Dairy (UK) Ltd - South East VAT Number 901412576 Company Reg: 06163893
Please read our Terms and Conditions.
Terms and Conditions: Thank you for visiting our site, we recommend that you read our terms and conditions before purchasing from us. The majority of the products we sell are listed and supplied as 'Supplied Frozen'. Please only continue to place an order with us, by telephoning 01732 851523 if you are happy to accept our terms and conditions. You may alter your order (contract) within two hours of placing the order, as after this time, the order is being sorted for despatch and we are therefore unable to amend it. Please ensure you have provided us with your email address and telephone number so that when the order is received and payment is made we are able to contact you to confirm the order. If we have not been given the correct information, including your contact details, (email, phone number) we are unable to accept liability if a product is delayed. We do our best to ensure the availability of all products listed on our website, and that the description of the products available remains entirely accurate and we reserve the right to alter inaccuracies on the website, update information or cancel orders without prior notice, including after you have placed your order. We use our own delivery vehicles to deliver orders, and we despatch the order to the delivery address specified to us. Please ensure the delivery address has been given to us correctly. Risk of damage to, or deterioration or loss of the products passes on to the customer once the delivery has been checked with the customer at the time of delivery. We reserve the right to alter the information on this site at any time. It is the responsibility of the customer to visit the site to monitor any changes that we might make, be it products or flavours that are available, or pricing, or discontinuing our service, any of these can be changed without notice. We reserve the right to limit the quantities of any products or services that we offer. We have created the website, hosted by GoDaddy, displaying the goods for sale as clearly as we can. We are not responsible for how your own computer/phone displays the image colour. We reserve the right to change our Terms and Conditions as and when necessary. We reserve the right to refuse service for any reason under any circumstances. In no case shall NV Foods Ltd, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service, even if advised of their possibility. These Terms and Conditions shall be governed by and construed in accordance with the laws of England. All rights, including copyright, relating to goods on our website are owned by NV Foods Ltd t/a Salcombe Dairy.
VAT Number: 143484903 Company Reg: 7974396 January 2022